Easy Web Hosting for Non-Techies™



Customer Support



The answers to the majority of questions we receive can be found here.  Please click on your question:




  Why don't I see my web site?

Your domain name must be pointed to our servers in order for people to see your web site.  Once the domain name server changes have been entered (whether you do them yourself or we do them for you when we register your domain) it takes approximately 48-72 hours for these changes to go into effect. 

Once this happens and you have uploaded your website files to your hosting account, you should see your web site.

If we did not register your domain name for you, please click here for instructions on how to change your domain name server information.

How do I change my domain name server information?

In order for people to see your web site on our servers you will need to point your domain name to our servers.  This means you will need to change the domain name server information listed for your domain. This is very easy to do and will take you less than 5 minutes.  Please click here for step-by-step instructions.

Our name server information is ns1.websiteforme.com (IP Address and ns2.websiteforme.com (IP Address

How do I get my web site from my computer to the internet?

Please click here for instructions.

Spam is being sent to e-mail addresses I have listed on my web site.  Are you guys sending it?

Absolutely not!  We do not sell, rent or give out any of our customer information and we don't spam you with garbage offers.  There are scripts that allow an electronic "spider" to go from web site to web site on the internet collecting e-mail addresses.  If you are getting spam sent to one of the e-mail addresses listed on your web site chances are a spammer has collected your address that way.

If you are getting spam sent to you, you can block the spammer's e-mail through our spam-filtering system.  Click here for instructions on how to set this up.

I have a question about Billing.

Please click here.

I wish to cancel my account.

Please click here

My issue isn't listed here.  How can I contact you?

Please click here.


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